20.) Policies

WAYNE CUSTOM BUILT GUITAR POLICY:

 
PAYMENT: We require a 50% partial advance payment for a custom built Wayne guitar.  We will notify you when your guitar is finished. Balance is due at that time;  You will be given a 30 day grace period after we contact you to pay the guitar off. After 30 days if we do not receive the payment in full, we will put the guitar up for sale, once the guitar has sold we will refund your deposit, minus a 15% inconvenience fee on are part, based on the deposit.  We accept Pay Pal, money order, cashiers check, personal check, and MC, Visa, American Express or Discover cards. If paying by credit card or Pay Pal please include 3% transaction fee. Personal check and checks written on banks outside of California have a 15 business day waiting period. Your guitar will ship once your check clears the bank. For customers paying by money order or cashiers check, your guitar will ship in 24-48 hours. Please make your check payable to Wayne Guitars and mail to: Wayne Guitars P.O. Box 583 Paradise CA 95967 Be sure to include a note about what the payment covers, your first and last names, home address, shipping address, phone number, cell number including area code and email address so we can contact you in case we have questions.

 
SALES TAX: California residents please add 8.25% sales tax.

 
SHIPPING: Customer is responsible for all shipping charges. For a shipping estimate please call or email us with your complete shipping address. Wayne Guitars ships UPS 3 Day, UPS 2 Day, or UPS Overnight. We ship UPS Ground to the following states ONLY: CA, OR, WA, NV, AZ.

 
CAN I MAKE CHANGES TO MY ORDER?: Once we finalize the specs of your custom guitar, i.e. model, paint, body wood, pickups, etc, you may make any necessary minor change within 2 weeks of the order date. Once work has begun on your guitar we can not make any further changes.

 
PLEASE NOTE: Internet pictures, photo’s from magazines, personal photos, etc. never depict the item in hand, therefore we can not be held responsible for a exact color match or a exact graphic match.  However we will do are best to accommodate your photos and designs. We retain the right to refuse any graphics, sayings or verbiage we deem inappropriate to Wayne Guitars.

 
RETURNS: We do not offer returns on CUSTOM Built Wayne Guitars.